Order Requests

• Order requests require 72 hours advanced notice

• For short notice order requests (less than 72 hours notice), submit an order request and email us directly. Additional fees may apply

• Response to order request submission will be sent 24-48 hours after submission

• Event dates are not guaranteed until confirmed by Taylor + Pine Charcuterie and after payment is received

• Special requests including dietary restrictions should be included in the order request form and are only confirmed after review and at time of booking

Equipment Rental

• Any equipment (boards, bowls, serveware) rented for an event must be returned within 24-48 hours

• Note: The Extra-Large Grazing Board includes a rented wooden board handcrafted by Taylor + Pine Charcuterie and will need to be returned

• Taylor + Pine Charcuterie does not currently provide table rentals for Flat-Lay or Elevated Grazing Experiences
  

Order Delivery

• Delivery within 30 miles of Pollock Pines, CA 95726 is included/gratis

• Deliveries beyond 30 miles of Pollock Pines will incur a standard mileage fee (approximately $1/mile)

Operating Hours

• Taylor + Pine Charcuterie is committed to meeting your charcuterie needs— delivery days and times are generally negotiable with advanced notice

• Holidays etc. may affect availability

Payment

• Total amount is due at time of booking confirmation

• Currently accepting Venmo and cash payments

Cancellation Policy

• Orders cancelled greater than 48 hours prior to event date will receive credit toward a future order

• Orders cancelled less than 48 hours prior to event date are ineligible for a credit

Refunds

• All sales are final and no refunds will be issued

• See Cancellation Policy above

Additional Questions/Concerns

• Please reach out to taylorandpinecharcuterie@gmail.com or visit the contact page